Plugin profile · observed daily since 02 Aug 2026
ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form
Active installs1,000+ rounded
Current authorThemeAtelier
Owner changesNone while we have been watching
Last release2 days ago 05 Sep 2026
Support1 / 1 resolved, last 2 months
Releases on record75
Rating4.4 /5 · 9
Added to directory17 Jan 2023
Requires WP5.0
Requires PHP7.0
Version lag0 up to date
Tested up toWP 7.1 up to date
PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by ThemeAtelier throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Full observed history, including every field transition
Committing accounts
Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.
| Account | Releases | First | Last |
|---|---|---|---|
| themeatelier | 53 | 24 May 2024 | 28 Jan 2026 |
| faysal61 | 17 | 10 Feb 2026 | 13 Aug 2026 |
This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Moderately adopted: 1,000+ active installs. A real user base, well short of the ecosystem’s larger plugins.
182 downloads a day over the last 7 days, steady against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
08 Aug 2026peak 489/day07 Sep 2026
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 25 Aug | 26 Aug | 27 Aug | 28 Aug | 29 Aug | 30 Aug | 31 Aug | 01 Sep | 02 Sep | 03 Sep | 04 Sep | 05 Sep | 06 Sep | 07 Sep |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 391 | 365 | 420 | 70 | 57 | 36 | 89 | 489 | 96 | 49 | 45 | 77 | 427 |
| Version | 3.5.5 | 3.5.6 | 3.5.7 | 3.5.7 | 3.5.7 | 3.5.7 | 3.5.7 | 3.5.8 | 3.5.8 | 3.5.8 | 3.5.8 | 3.5.8 | 3.5.9 | 3.5.9 |
| Support threads | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
| Threads resolved | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
Unchanged throughout: ratings total (9) · active installs (1,000+)
37 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory3.5 years ago 17 Jan 2023
Requires WP5.0
Requires PHP7.0
Version lagcurrent
Is anyone still maintaining this?
- Last released 05 Sep 2026, 2 days ago.
- Declares compatibility with WordPress 7.1, which is current.
- 1 of 1 support threads answered in the last two months.
- The same account maintains 6 other plugins, 6 of which were updated in the last 90 days. the account is active.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.
- 05 Sep 20262 days agoVersion 3.5.9 released
- 31 Aug 20267 days agoVersion 3.5.8 released
- 26 Aug 202612 days agoVersion 3.5.7 released
- 25 Aug 202613 days agoVersion 3.5.6 released
- 24 Aug 202614 days agoVersion 3.5.5 released
- 13 Aug 202625 days agoVersion 3.5.4 released
- 02 Aug 20261 month agoFirst observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 28 Jul 20261 month agoVersion 3.5.3 released
- 16 Jul 20262 months agoVersion 3.5.2 releasedfrom the release logCommitted by faysal61.
- 14 Jul 20262 months agoVersion 3.5.0 releasedfrom the release logCommitted by faysal61.
- 14 Jul 20262 months agoVersion 3.5.1 releasedfrom the release logCommitted by faysal61.
- 24 Jun 20262 months agoVersion 3.4.2 releasedfrom the release logCommitted by faysal61.
- 12 Jun 20263 months agoVersion 3.4.1 releasedfrom the release logCommitted by faysal61.
- 13 May 20264 months agoVersion 3.4.0 releasedfrom the release logCommitted by faysal61.
- 01 May 20264 months agoVersion 3.3.2 releasedfrom the release logCommitted by faysal61.
- 22 Apr 20265 months agoVersion 3.3.1 releasedfrom the release logCommitted by faysal61.
- 13 Apr 20265 months agoVersion 3.1.7 releasedfrom the release logCommitted by faysal61.
- 13 Apr 20265 months agoVersion 3.3.0 releasedfrom the release logCommitted by faysal61.
- 05 Apr 20265 months agoVersion 3.2.4 releasedfrom the release logCommitted by faysal61.
- 13 Mar 20266 months agoVersion 3.2.3 releasedfrom the release logCommitted by faysal61.
- 24 May 20242 years ago56 earlier releasesfrom the release logBetween 24 May 2024 and 04 Mar 2026. Listed individually in the public release log rather than here.
- 17 Jan 20233.5 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by ThemeAtelier for all 37 days we have observed it.
- It was last released 2 days ago (05 Sep 2026).
- Its author declares it tested up to WordPress 7.1, which is current.
- WordPress.org reports 1,000+ active installs.
- It carries 9 ratings, averaging 4.4 out of 5.
- 1 of 1 support threads in the last two months are marked resolved.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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Reach out about this record
Corrections, missing context, or anything else about ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form: a person reads every submission, and corrections get a reply within 5 business days.