Plugin profile · observed daily since 02 Aug 2026
AI Chatbot for WordPress by Customerly
Active installs200+ rounded
Current authorcustomerly
Owner changesNone while we have been watching
Last release2.5 years ago 01 Mar 2024
Support— no recent threads
Releases on record10
Rating4.5 /5 · 25
Added to directory16 Oct 2017
Requires WP3.0
Requires PHP5.4
Version lag0.9 behind
Tested up toWP 6.2.11 WordPress is now on 7.1
PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by customerly throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Full observed history, including every field transition
Committing accounts
Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.
| Account | Releases | First | Last |
|---|---|---|---|
| customerly | 10 | 11 May 2021 | 01 Mar 2024 |
This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Small but established: 200+ active installs. Enough sites to show it works in the wild, too few for adoption to say much on its own.
3 downloads a day over the last 7 days, falling 33% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
08 Aug 2026peak 11/day31 Aug 2026
Install band fell to 200+ on 07 Aug 2026, from 300+. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 18 Aug | 19 Aug | 20 Aug | 21 Aug | 22 Aug | 23 Aug | 24 Aug | 25 Aug | 26 Aug | 27 Aug | 28 Aug | 29 Aug | 30 Aug | 31 Aug |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 0 | 11 | 0 | 0 | 0 | 11 | 0 | 0 | 11 | 0 | 0 | 0 | 11 |
Unchanged throughout: ratings total (25) · active installs (200+) · version (2.5.4) · support threads (0) · threads resolved (0)
30 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory8.5 years ago 16 Oct 2017
Requires WP3.0
Requires PHP5.4
Version lag0.9 behind
Is anyone still maintaining this?
- No release in 913 days (2.5 years). The last was 01 Mar 2024.
- Declares compatibility only up to WordPress 6.2.11, while 7.1 is current. The author has not confirmed it runs on the last 9 releases.
- customerly publishes no other plugin in the directory, so there is no wider activity to compare against.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.
- 02 Aug 202630 days agoInstall band moved to 300+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 02 Aug 202630 days agoFirst observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 23 Aug 202512 months agoDormancy threshold crossed540 days since the last release (2024-03-01). Dormancy is a maintenance observation, not a judgement about the owner.
- 01 Mar 20242.5 years agoVersion 2.5.4 released
- 22 Jun 20233 years agoVersion 2.5.3 releasedfrom the release logCommitted by customerly.
- 17 Nov 20223.5 years agoVersion 2.5.2 releasedfrom the release logCommitted by customerly.
- 07 Nov 20223.5 years agoVersion 2.5 releasedfrom the release logCommitted by customerly.
- 07 Nov 20223.5 years agoVersion 2.5.1 releasedfrom the release logCommitted by customerly.
- 03 Oct 20223.5 years agoVersion 2.4.1 releasedfrom the release logCommitted by customerly.
- 08 Aug 20224 years agoVersion 2.4 releasedfrom the release logCommitted by customerly.
- 05 Oct 20214.5 years agoVersion trunk releasedfrom the release logCommitted by customerly.
- 06 Jul 20215 years agoVersion 2.0.4 releasedfrom the release logCommitted by customerly.
- 11 May 20215 years agoVersion 2.0.3 releasedfrom the release logCommitted by customerly.
- 16 Oct 20178.5 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by customerly for all 30 days we have observed it.
- It was last released 2.5 years ago (01 Mar 2024).
- Its author declares it tested up to WordPress 6.2.11; WordPress is now on 7.1.
- WordPress.org reports 200+ active installs.
- It carries 25 ratings, averaging 4.5 out of 5.
What we don’t know yet
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
What can’t be known
- Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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Reach out about this record
Corrections, missing context, or anything else about AI Chatbot for WordPress by Customerly: a person reads every submission, and corrections get a reply within 5 business days.