Plugin profile · observed daily since 02 Aug 2026

ZupportDesk Live Chat Plugin (Free & Paid Plans)

Active installs10+ rounded
Current authordennis19814
Owner changesNone while we have been watching
Last release8.5 years ago 12 Mar 2018
Support no recent threads
Releases on record14
Rating4.5 /5 · 21
Added to directory04 May 2015
Requires WP3.0.1
Requires PHPfalse
Version lag2.2 behind
Tested up toWP 4.9.31 WordPress is now on 7.1

PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by dennis19814 throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Committing accounts

Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.

AccountReleasesFirstLast
dennis198141418 Aug 201612 Mar 2018

This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

0 downloads a day over the last 7 days, falling 100% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

08 Aug 2026peak 11/day14 Sep 2026
4.5
out of 5
21 ratings
51781%
415%
315%
200%
1210%

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Unchanged throughout: downloads that day (0) · ratings total (21) · active installs (10+) · version (2.4) · support threads (0) · threads resolved (0)

44 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory11 years ago 04 May 2015
Requires WP3.0.1
Requires PHPfalse
Version lag2.2 behind

Is anyone still maintaining this?

  • No release in 3,108 days (8.5 years). The last was 12 Mar 2018.
  • Declares compatibility only up to WordPress 4.9.31, while 7.1 is current. The author has not confirmed it runs on the last 22 releases.
  • The same account maintains 1 other plugin, and none has been updated in over a year, the most recent on 25 Nov 2015.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.

  1. 02 Aug 20261 month ago
    First observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  2. 03 Sep 20197 years ago
    Dormancy threshold crossed540 days since the last release (2018-03-12). Dormancy is a maintenance observation, not a judgement about the owner.
  3. 12 Mar 20188.5 years ago
    Version 2.4 released
  4. 21 Feb 20188.5 years ago
    Version 2.3 releasedfrom the release logCommitted by dennis19814.
  5. 07 Aug 20179 years ago
    Version 2.2 releasedfrom the release logCommitted by dennis19814.
  6. 13 Feb 20179.5 years ago
    Version 2.1 releasedfrom the release logCommitted by dennis19814.
  7. 02 Feb 20179.5 years ago
    Version 2.0 releasedfrom the release logCommitted by dennis19814.
  8. 18 Aug 201610 years ago
    Version 1.1 releasedfrom the release logCommitted by dennis19814.
  9. 18 Aug 201610 years ago
    Version 1.2 releasedfrom the release logCommitted by dennis19814.
  10. 18 Aug 201610 years ago
    Version 1.3 releasedfrom the release logCommitted by dennis19814.
  11. 18 Aug 201610 years ago
    Version 1.4 releasedfrom the release logCommitted by dennis19814.
  12. 18 Aug 201610 years ago
    Version 1.5 releasedfrom the release logCommitted by dennis19814.
  13. 18 Aug 201610 years ago
    Version 1.6 releasedfrom the release logCommitted by dennis19814.
  14. 18 Aug 201610 years ago
    Version 1.7 releasedfrom the release logCommitted by dennis19814.
  15. 18 Aug 201610 years ago
    Version 1.8 releasedfrom the release logCommitted by dennis19814.
  16. 18 Aug 201610 years ago
    1 earlier releasesfrom the release logBetween 18 Aug 2016 and 18 Aug 2016. Listed individually in the public release log rather than here.
  17. 04 May 201511 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by dennis19814 for all 44 days we have observed it.
  • It was last released 8.5 years ago (12 Mar 2018).
  • Its author declares it tested up to WordPress 4.9.31; WordPress is now on 7.1.
  • WordPress.org reports 10+ active installs.
  • It carries 21 ratings, averaging 4.5 out of 5.

What we don’t know yet

  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.

What can’t be known

  • Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

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Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

Corrections, missing context, or anything else about ZupportDesk Live Chat Plugin (Free & Paid Plans): a person reads every submission, and corrections get a reply within 5 business days.

The record is never silently edited, and your email is never published.