Plugin profile · observed daily since 02 Aug 2026
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
Active installs30,000+ rounded
Current authorChatway Live Chat
Owner changesNone while we have been watching
Last release4 days ago 01 Sep 2026
Support9 / 9 resolved, last 2 months
Releases on record43
Rating5.0 /5 · 753
Added to directory07 Nov 2023
Requires WP4.7
Requires PHPfalse
Version lag0 up to date
Tested up toWP 7.1 up to date
PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by Chatway Live Chat throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Full observed history, including every field transition
Committing accounts
Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.
| Account | Releases | First | Last |
|---|---|---|---|
| galdub | 25 | 07 Nov 2023 | 07 Apr 2025 |
| premiocommit | 18 | 09 Apr 2025 | 04 Aug 2026 |
This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Widely adopted: 30,000+ active installs. Among the more broadly installed plugins in the directory.
284 downloads a day over the last 7 days, rising 11% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
08 Aug 2026peak 2,024/day04 Sep 2026
9 ratings left in the last 34 days, averaging 5.0 out of 5 against a lifetime average of 5.0. Recent ratings are in line with the lifetime figure.
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 22 Aug | 23 Aug | 24 Aug | 25 Aug | 26 Aug | 27 Aug | 28 Aug | 29 Aug | 30 Aug | 31 Aug | 01 Sep | 02 Sep | 03 Sep | 04 Sep |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 265 | 237 | 281 | 380 | 0 | 289 | 318 | 213 | 188 | 170 | 468 | 318 | 310 |
| Ratings total | 747 | 747 | 747 | 747 | 749 | 749 | 750 | 751 | 752 | 752 | 752 | 753 | 753 | 753 |
| Support threads | 6 | 6 | 6 | 6 | 6 | 6 | 7 | 8 | 8 | 8 | 8 | 9 | 9 | 9 |
| Threads resolved | 6 | 6 | 6 | 6 | 6 | 6 | 7 | 8 | 8 | 8 | 8 | 9 | 9 | 9 |
Unchanged throughout: active installs (30,000+) · version (1.5.2)
34 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory2.5 years ago 07 Nov 2023
Requires WP4.7
Requires PHPfalse
Version lagcurrent
Is anyone still maintaining this?
- Last released 01 Sep 2026, 4 days ago.
- Declares compatibility with WordPress 7.1, which is current.
- 9 of 9 support threads answered in the last two months.
- Chatway Live Chat publishes no other plugin in the directory, so there is no wider activity to compare against.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.
- 01 Sep 20264 days agoVersion 1.5.2 released
- 02 Aug 20261 month agoFirst observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 31 Jul 20261 month agoVersion 1.5.1 released
- 21 Jul 20262 months agoVersion 1.5.0 releasedfrom the release logCommitted by premiocommit.
- 19 May 20264 months agoVersion 1.4.9 releasedfrom the release logCommitted by premiocommit.
- 12 May 20264 months agoVersion 1.4.8 releasedfrom the release logCommitted by premiocommit.
- 07 May 20264 months agoVersion 1.4.7 releasedfrom the release logCommitted by premiocommit.
- 05 May 20264 months agoVersion 1.4.6 releasedfrom the release logCommitted by premiocommit.
- 24 Apr 20264 months agoVersion 1.4.5 releasedfrom the release logCommitted by premiocommit.
- 01 Dec 20259 months agoVersion 1.4.4 releasedfrom the release logCommitted by premiocommit.
- 28 Oct 202510 months agoVersion 1.4.3 releasedfrom the release logCommitted by premiocommit.
- 03 Sep 202512 months agoVersion 1.4.2 releasedfrom the release logCommitted by premiocommit.
- 16 Jun 202515 months agoVersion 1.4.0 releasedfrom the release logCommitted by premiocommit.
- 16 Jun 202515 months agoVersion 1.4.1 releasedfrom the release logCommitted by premiocommit.
- 09 Jun 202515 months agoVersion 1.3.9 releasedfrom the release logCommitted by premiocommit.
- 07 Nov 20232.5 years ago29 earlier releasesfrom the release logBetween 07 Nov 2023 and 19 May 2025. Listed individually in the public release log rather than here.
- 07 Nov 20232.5 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by Chatway Live Chat for all 34 days we have observed it.
- It was last released 4 days ago (01 Sep 2026).
- Its author declares it tested up to WordPress 7.1, which is current.
- WordPress.org reports 30,000+ active installs.
- It carries 753 ratings, averaging 5.0 out of 5.
- 9 of 9 support threads in the last two months are marked resolved.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
Similar plugins
Plugins that share this one’s tags and talk about the same things in their own descriptions. Distinctive tags count for far more than broad ones. Sharing hover means something, sharing woocommerce does not, and a plugin that never mentions the subject matter is left out however its author tagged it. Among close matches, more widely installed plugins are listed first. This is a grouping rather than a ranking of quality.
Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
50,000+ installs5.0★ (23)updated 13 Aug 2026
Compare side by side Tidio – Live Chat & AI Chatbots
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
70,000+ installs4.7★ (396)updated 01 Sep 2026
Compare side by side WPChat – Live Chat & Messaging Widget for Customer Support
WordPress WhatsApp chat plugin with a live chat widget for WhatsApp, Messenger, Telegram & Instagram. Includes smart FAQs and chat funnels.
5,000+ installs4.5★ (2)updated 25 Aug 2026
Compare side by side HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
3,000+ installs5.0★ (6)updated 21 Aug 2026
far fewer installs
Compare side by side LiveChat – Live Chat Plugin for WP Websites
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
10,000+ installs4.6★ (98)updated 25 May 2026
Compare side by side Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live chat icons & WhatsApp chat pop up 💬
300,000+ installs5.0★ (1,240)updated 02 Sep 2026
10× the installs
Compare side by side Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.
Reach out about this record
Corrections, missing context, or anything else about Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons: a person reads every submission, and corrections get a reply within 5 business days.