Plugin profile · observed daily since 02 Aug 2026

Customer Support Software, Live Chat, & Marketing Automation

Active installs30+ rounded
Current authorformilla-live-chat
Owner changesNone while we have been watching
Last release27 days ago 17 Aug 2026
Support no recent threads
Releases on record4
Rating5.0 /5 · 2
Added to directory24 Oct 2016
Requires WP2.7
Requires PHPfalse
Version lag0 up to date
Tested up toWP 7.1 up to date

PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by formilla-live-chat throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Committing accounts

Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.

AccountReleasesFirstLast
formilla-live-chat420 Mar 202317 Aug 2026

This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 30+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

15 downloads a day over the last 7 days, rising 55% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

08 Aug 2026peak 23/day13 Sep 2026
5.0
out of 5
2 ratings
52100%
400%
300%
200%
100%

Install band rose to 30+ on 24 Aug 2026, from 20+. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field31 Aug01 Sep02 Sep03 Sep04 Sep05 Sep06 Sep07 Sep08 Sep09 Sep10 Sep11 Sep12 Sep13 Sep
Downloads that day111101111111123112311230

Unchanged throughout: ratings total (2) · active installs (30+) · version (1.3) · support threads (0) · threads resolved (0)

43 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory9.5 years ago 24 Oct 2016
Requires WP2.7
Requires PHPfalse
Version lagcurrent

Is anyone still maintaining this?

  • Last released 17 Aug 2026, 28 days ago.
  • Declares compatibility with WordPress 7.1, which is current.
  • formilla-live-chat publishes no other plugin in the directory, so there is no wider activity to compare against.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.

  1. 18 Aug 202627 days ago
    Install band moved to 20+Bands are rounded to one significant digit, so the size of the change is not knowable.
  2. 17 Aug 202628 days ago
    Version 1.3 released
  3. 13 Aug 20261 month ago
    Install band moved to 30+Bands are rounded to one significant digit, so the size of the change is not knowable.
  4. 02 Aug 20261 month ago
    Install band moved to 20+Bands are rounded to one significant digit, so the size of the change is not knowable.
  5. 02 Aug 20261 month ago
    First observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  6. 23 Aug 20242 years ago
    Version 1.2 releasedfrom the release logCommitted by formilla-live-chat.
  7. 12 Jul 20242 years ago
    Version 1.1 releasedfrom the release logCommitted by formilla-live-chat.
  8. 20 Mar 20233.5 years ago
    Version 1.0 releasedfrom the release logCommitted by formilla-live-chat.
  9. 24 Oct 20169.5 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by formilla-live-chat for all 43 days we have observed it.
  • It was last released 27 days ago (17 Aug 2026).
  • Its author declares it tested up to WordPress 7.1, which is current.
  • WordPress.org reports 30+ active installs.
  • It carries 2 ratings, averaging 5.0 out of 5.

What we don’t know yet

  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

Similar plugins

Plugins that share this one’s tags and talk about the same things in their own descriptions. Distinctive tags count for far more than broad ones. Sharing hover means something, sharing woocommerce does not, and a plugin that never mentions the subject matter is left out however its author tagged it. Among close matches, more widely installed plugins are listed first. This is a grouping rather than a ranking of quality.

Tidio – Live Chat & AI Chatbots

Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.

70,000+ installs4.7★ (396)updated 01 Sep 2026
free live chatlive chatchat
3CX Free Live Chat, Calls & Messaging

Chat with your website visitors in real-time for free! Engage with your customers and increase sales.

100,000+ installs4.6★ (821)updated 29 Jun 2026
free live chatlive chat
Crisp – Live Chat and Chatbot

A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.

20,000+ installs4.6★ (73)updated 14 Apr 2025
free live chatlive chat
Free Live Chat Support

Free Live Support Chat for your WordPress website.

500+ installs4.0★ (27)updated 25 Aug 2026
free live chatlive chatchat
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons

AI chatbot agent & human live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬

30,000+ installs5.0★ (755)updated 01 Sep 2026
live chatchat
Support Board Cloud

A Free one-click-to-install Live Chat plugin. No coding skills required. Used by more than 2000 customers on WordPress.

100+ installs5.0★ (2)updated 26 May 2025
free live chatlive chatchat

Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

Corrections, missing context, or anything else about Customer Support Software, Live Chat, & Marketing Automation: a person reads every submission, and corrections get a reply within 5 business days.

The record is never silently edited, and your email is never published.