Plugin profile · observed daily since 02 Aug 2026

Orbisius Support Tickets

Active installs10+ rounded
Current authorSvetoslav Marinov
Owner changesNone while we have been watching
Last release7.5 years ago 01 Feb 2019
Support no recent threads
Releases on record1
Rating5.0 /5 · 3
Added to directory14 Jan 2019
Requires WP4.0
Requires PHP5.2.4
Version lag2.1 behind
Tested up toWP 5.0.27 WordPress is now on 7.1

PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by Svetoslav Marinov throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

2 downloads a day over the last 7 days, steady against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

08 Aug 2026peak 12/day30 Aug 2026
5.0
out of 5
3 ratings
53100%
400%
300%
200%
100%

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field17 Aug18 Aug19 Aug20 Aug21 Aug22 Aug23 Aug24 Aug25 Aug26 Aug27 Aug28 Aug29 Aug30 Aug
Downloads that day001100000012000

Unchanged throughout: ratings total (3) · active installs (10+) · version (1.0.3) · support threads (0) · threads resolved (0)

29 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory7.5 years ago 14 Jan 2019
Requires WP4.0
Requires PHP5.2.4
Version lag2.1 behind

Is anyone still maintaining this?

  • No release in 2,767 days (7.6 years). The last was 01 Feb 2019.
  • Declares compatibility only up to WordPress 5.0.27, while 7.1 is current. The author has not confirmed it runs on the last 21 releases.
  • The same account maintains 35 other plugins; the most recent update to any of them was 06 Feb 2026.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

  1. 02 Aug 202629 days ago
    First observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  2. 25 Jul 20206 years ago
    Dormancy threshold crossed540 days since the last release (2019-02-01). Dormancy is a maintenance observation, not a judgement about the owner.
  3. 01 Feb 20197.5 years ago
    Version 1.0.3 released
  4. 14 Jan 20197.5 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by Svetoslav Marinov for all 29 days we have observed it.
  • It was last released 7.5 years ago (01 Feb 2019).
  • Its author declares it tested up to WordPress 5.0.27; WordPress is now on 7.1.
  • WordPress.org reports 10+ active installs.
  • It carries 3 ratings, averaging 5.0 out of 5.

What we don’t know yet

  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.

What can’t be known

  • Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

Similar plugins

This plugin has not been updated in a long time. These carry the same tags and describe themselves in the same terms, so they are a starting point for a replacement, not a recommendation. Check them yourself.

Awesome Support – WordPress HelpDesk & Support Plugin

The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.

6,000+ installs3.5★ (194)updated 26 May 2026
ticketssupport
Compare side by side
WP Advanced Ticket System, Elite Support Helpdesk

WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.

200+ installs4.0★ (58)updated 12 Oct 2025
ticketsupport
Compare side by side
Event Tickets and Registration

Event Tickets allows your visitors to RSVP and buy tickets to events on your site. Also works seamlessly with The Events Calendar.

90,000+ installs3.5★ (233)updated 26 Aug 2026
tickets
Compare side by side
EventPrime – Events Calendar, Bookings and Tickets

Modern Events Calendar plugin ❤️ for creating free or paid events. Supports Event Types, Bookings, Tickets, Venues, Performers, and a lot more.

7,000+ installs4.5★ (84)updated 26 Aug 2026
tickets
Compare side by side
Events Manager – Calendar, Bookings, Tickets, and more!

Events calendar with bookings, scheduling, appointments, event registration, tickets, recurring events, and venue management.

60,000+ installs4.2★ (547)updated 27 Aug 2026
tickets
Compare side by side
ilGhera Support System for WooCommerce

Give support to your WooComerce customers with this fast and easy to use ticket system.

60+ installs5.0★ (3)updated 22 Aug 2026
ticketsupport
Compare side by side

Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

Corrections, missing context, or anything else about Orbisius Support Tickets: a person reads every submission, and corrections get a reply within 5 business days.

The record is never silently edited, and your email is never published.