Plugin profile · observed daily since 02 Aug 2026

CodeBard Help Desk

Active installs10+ rounded
Current authorCodeBard
Owner changesNone while we have been watching
Last release22 months ago 29 Nov 2024
Support no recent threads
Releases on record12
Rating3.0 /5 · 2
Added to directory08 Jan 2017
Requires WP4.0
Requires PHPfalse
Version lag0.4 behind
Tested up toWP 6.7.7 WordPress is now on 7.1

PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by CodeBard throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Committing accounts

Read from the plugin’s public release log, so these predate this registry. A committing account is not an owner. Thirty accounts commit to WooCommerce and it has never changed hands.

AccountReleasesFirstLast
CodeBard1214 Jan 201729 Nov 2024

This registry did not observe a transfer; it read these names off a public log. Whether that reflects a change of ownership is not something the directory publishes.

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

4 downloads a day over the last 7 days, rising 32% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

08 Aug 2026peak 18/day16 Sep 2026
3.0
out of 5
2 ratings
5150%
400%
300%
200%
1150%

Opinion is split: 50% rate it five stars and 50% rate it one. An average alone would not show that.

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field03 Sep04 Sep05 Sep06 Sep07 Sep08 Sep09 Sep10 Sep11 Sep12 Sep13 Sep14 Sep15 Sep16 Sep
Downloads that day0000011000110180

Unchanged throughout: ratings total (2) · active installs (10+) · version (1.1.2) · support threads (0) · threads resolved (0)

46 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory9.5 years ago 08 Jan 2017
Requires WP4.0
Requires PHPfalse
Version lag0.4 behind

Is anyone still maintaining this?

  • No release in 657 days (1.8 years). The last was 29 Nov 2024.
  • Declares compatibility only up to WordPress 6.7.7, while 7.1 is current. The author has not confirmed it runs on the last 4 releases.
  • CodeBard publishes no other plugin in the directory, so there is no wider activity to compare against.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

Entries marked from the release log predate this registry, and daily observation began 02 Aug 2026. They were read from the plugin’s public SVN history after the fact, not watched as they happened. Everything else was observed directly.

  1. 02 Aug 20261 month ago
    First observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  2. 23 May 20264 months ago
    Dormancy threshold crossed540 days since the last release (2024-11-29). Dormancy is a maintenance observation, not a judgement about the owner.
  3. 29 Nov 202422 months ago
    Version 1.1.2 released
  4. 14 Mar 20242.5 years ago
    Version 1.1.1 releasedfrom the release logCommitted by CodeBard.
  5. 13 Dec 20214.5 years ago
    Version 1.1.0 releasedfrom the release logCommitted by CodeBard.
  6. 22 Jul 20215 years ago
    Version 1.0.9 releasedfrom the release logCommitted by CodeBard.
  7. 10 Aug 20206 years ago
    Version 1.0.8 releasedfrom the release logCommitted by CodeBard.
  8. 07 Jun 20188 years ago
    Version 1.0.7 releasedfrom the release logCommitted by CodeBard.
  9. 18 Dec 20178.5 years ago
    Version 1.0.6 releasedfrom the release logCommitted by CodeBard.
  10. 30 Nov 20178.5 years ago
    Version 1.0.3 releasedfrom the release logCommitted by CodeBard.
  11. 16 Jul 20179 years ago
    Version 1.0.4 releasedfrom the release logCommitted by CodeBard.
  12. 27 Jun 20179 years ago
    Version 1.0.2 releasedfrom the release logCommitted by CodeBard.
  13. 26 Mar 20179.5 years ago
    Version 1.0.1 releasedfrom the release logCommitted by CodeBard.
  14. 14 Jan 20179.5 years ago
    Version 1.0.0 releasedfrom the release logCommitted by CodeBard.
  15. 08 Jan 20179.5 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by CodeBard for all 46 days we have observed it.
  • It was last released 22 months ago (29 Nov 2024).
  • Its author declares it tested up to WordPress 6.7.7; WordPress is now on 7.1.
  • WordPress.org reports 10+ active installs.
  • It carries 2 ratings, averaging 3.0 out of 5.

What we don’t know yet

  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.

What can’t be known

  • Whether the quiet is neglect or a finished plugin. That is the author’s intent, which no dataset records, and a stable plugin can need no changes for years.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

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Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

Reach out about this record

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