Plugin profile · observed daily since 02 Aug 2026
HB FreshDesk
Active installs10+ rounded
Current authorHiren Patel
Owner changesNone while we have been watching
Last release16 days ago 13 Aug 2026
Support— no recent threads
Releases on record1
Rating— no ratings yet
Added to directory08 Feb 2019
Requires WP5.0
Requires PHP7.4
Version lag0.1 behind
Tested up toWP 7.0.4 WordPress is now on 7.1
PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by Hiren Patel throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.
2 downloads a day over the last 7 days, falling 67% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
08 Aug 2026peak 26/day29 Aug 2026
No ratings on record, so there is no sentiment to report.
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 16 Aug | 17 Aug | 18 Aug | 19 Aug | 20 Aug | 21 Aug | 22 Aug | 23 Aug | 24 Aug | 25 Aug | 26 Aug | 27 Aug | 28 Aug | 29 Aug |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 11 | 0 | 11 | 0 | 0 | 11 | 0 | 0 | 0 | 11 | 0 | 0 | 0 |
Unchanged throughout: ratings total (0) · active installs (10+) · version (3.4) · support threads (0) · threads resolved (0)
28 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory7.5 years ago 08 Feb 2019
Requires WP5.0
Requires PHP7.4
Version lag0.1 behind
Is anyone still maintaining this?
- Last released 13 Aug 2026, 16 days ago.
- Declares compatibility only up to WordPress 7.0.4, while 7.1 is current. The author has not confirmed it runs on the last 1 release.
- The same account maintains 3 other plugins, 3 of which were updated in the last 90 days. the account is active.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
- 13 Aug 202616 days agoVersion 3.4 released
- 02 Aug 202627 days agoFirst observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 08 Feb 20197.5 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by Hiren Patel for all 28 days we have observed it.
- It was last released 16 days ago (13 Aug 2026).
- Its author declares it tested up to WordPress 7.0.4; WordPress is now on 7.1.
- WordPress.org reports 10+ active installs.
What we don’t know yet
- Nobody has rated it. The first rating that arrives shows up here.
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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Reach out about this record
Corrections, missing context, or anything else about HB FreshDesk: a person reads every submission, and corrections get a reply within 5 business days.