Plugin profile · observed daily since 02 Aug 2026
HelpDesk.com Contact Form
Active installs30+ rounded
Current authorHelpDesk.com
Owner changesNone while we have been watching
Last release1 month ago 27 Jul 2026
Support— no recent threads
Releases on record1
Rating5.0 /5 · 4
Added to directory23 Aug 2024
Requires WP4.6
Requires PHP6.1
Version lag0.2 behind
Tested up toWP 6.9.7 WordPress is now on 7.1
PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by HelpDesk.com throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Very early-stage: 30+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.
3 downloads a day over the last 7 days, steady against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
08 Aug 2026peak 11/day28 Aug 2026
Install band rose to 30+ on 26 Aug 2026, from 20+. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 15 Aug | 16 Aug | 17 Aug | 18 Aug | 19 Aug | 20 Aug | 21 Aug | 22 Aug | 23 Aug | 24 Aug | 25 Aug | 26 Aug | 27 Aug | 28 Aug |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 11 | 0 | 0 | 11 | 0 | 0 | 0 | 11 | 0 | 0 | 0 | 0 | 11 |
| Active installs | 30+ | 30+ | 30+ | 30+ | 30+ | 30+ | 30+ | 30+ | 30+ | 30+ | 20+ | 30+ | 30+ | 30+ |
Unchanged throughout: ratings total (4) · version (1.1.7) · support threads (0) · threads resolved (0)
27 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory2 years ago 23 Aug 2024
Requires WP4.6
Requires PHP6.1
Version lag0.2 behind
Is anyone still maintaining this?
- Last released 27 Jul 2026, 32 days ago.
- Declares compatibility only up to WordPress 6.9.7, while 7.1 is current. The author has not confirmed it runs on the last 2 releases.
- HelpDesk.com publishes no other plugin in the directory, so there is no wider activity to compare against.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
- 25 Aug 20263 days agoInstall band moved to 20+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 14 Aug 202614 days agoInstall band moved to 30+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 12 Aug 202616 days agoInstall band moved to 20+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 11 Aug 202617 days agoInstall band moved to 30+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 05 Aug 202623 days agoInstall band moved to 20+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 02 Aug 202626 days agoInstall band moved to 30+Bands are rounded to one significant digit, so the size of the change is not knowable.
- 02 Aug 202626 days agoFirst observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 27 Jul 20261 month agoVersion 1.1.7 released
- 23 Aug 20242 years agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by HelpDesk.com for all 27 days we have observed it.
- It was last released 1 month ago (27 Jul 2026).
- Its author declares it tested up to WordPress 6.9.7; WordPress is now on 7.1.
- WordPress.org reports 30+ active installs.
- It carries 4 ratings, averaging 5.0 out of 5.
What we don’t know yet
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
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