Plugin profile · observed daily since 02 Aug 2026

KnowledgeBase with AI ChatBot HelpDesk – KBx

Active installs30+ rounded
Current authorQuantumCloud
Owner changesNone while we have been watching
Last release2 months ago 26 Jun 2026
Support no recent threads
Releases on record1
Rating4.6 /5 · 14
Added to directory19 Apr 2017
Requires WP4.7
Requires PHP5.6
Version lag0.1 behind
Tested up toWP 7.0.4 WordPress is now on 7.1

PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works

Ownership

Held by QuantumCloud throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.

Full observed history, including every field transition

Adoption

How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.

Very early-stage: 30+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.

13 downloads a day over the last 7 days, falling 24% against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.

08 Aug 2026peak 33/day28 Aug 2026
4.6
out of 5
14 ratings
51286%
417%
300%
200%
117%

Install band fell to 30+ on 24 Aug 2026, from 40+. Both figures are rounded to one significant digit, so the size of the change is not knowable from them.

Daily record

Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.

Field15 Aug16 Aug17 Aug18 Aug19 Aug20 Aug21 Aug22 Aug23 Aug24 Aug25 Aug26 Aug27 Aug28 Aug
Downloads that day111122132311111122110033
Active installs30+30+30+30+30+40+40+40+40+30+30+30+30+30+

Unchanged throughout: ratings total (14) · version (3.7.4) · support threads (0) · threads resolved (0)

27 days of observation, most recent 14 shown.

Maintenance

When it was last released, and how far its declared compatibility has drifted from current WordPress.

Added to directory9 years ago 19 Apr 2017
Requires WP4.7
Requires PHP5.6
Version lag0.1 behind

Is anyone still maintaining this?

  • Last released 26 Jun 2026, 63 days ago.
  • Declares compatibility only up to WordPress 7.0.4, while 7.1 is current. The author has not confirmed it runs on the last 1 release.
  • The same account maintains 28 other plugins, 16 of which were updated in the last 90 days. the account is active.

A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.

History

Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.

  1. 20 Aug 20268 days ago
    Install band moved to 40+Bands are rounded to one significant digit, so the size of the change is not knowable.
  2. 02 Aug 202626 days ago
    Install band moved to 30+Bands are rounded to one significant digit, so the size of the change is not knowable.
  3. 02 Aug 202626 days ago
    First observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
  4. 26 Jun 20262 months ago
    Version 3.7.4 released
  5. 19 Apr 20179 years ago
    Added to the WordPress.org directoryReported by the plugin API as the date this plugin was added.

What we know, and what we don’t

Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.

What we know

  • It has been held by QuantumCloud for all 27 days we have observed it.
  • It was last released 2 months ago (26 Jun 2026).
  • Its author declares it tested up to WordPress 7.0.4; WordPress is now on 7.1.
  • WordPress.org reports 30+ active installs.
  • It carries 14 ratings, averaging 4.6 out of 5.

What we don’t know yet

  • No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.

Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see

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Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.

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