Plugin profile · observed daily since 02 Aug 2026
Viable Support for Zendesk
Active installs10+ rounded
Current authorAhsan Amin
Owner changesNone while we have been watching
Last release3 months ago 20 May 2026
Support— no recent threads
Releases on record1
Rating5.0 /5 · 1
Added to directory05 Oct 2025
Requires WP5.0
Requires PHP7.2
Version lag0.1 behind
Tested up toWP 7.0.4 WordPress is now on 7.1
PluginPedia reports published data and observable changes. It does not rate plugin quality or safety, infer intent, or make recommendations. These are observations rather than a verdict. How this works
Ownership
Held by Ahsan Amin throughout, with no change of ownership observed since daily tracking began on 02 Aug 2026.
Adoption
How widely the plugin is installed, and what the people running it think of it. WordPress.org rounds install figures to one significant digit, so they describe an order of magnitude rather than a headcount.
Very early-stage: 10+ active installs. Too few installs to read anything into adoption. That is a gap in the evidence, not a mark against the plugin.
2 downloads a day over the last 7 days, steady against the 7 days before. Downloads are counted exactly and without a ceiling, so they show movement the rounded install figure cannot.
08 Aug 2026peak 13/day28 Aug 2026
Daily record
Every field we record, one column per observation. Fields that never moved are named once rather than repeated across every column. A row of identical numbers would be padding.
| Field | 15 Aug | 16 Aug | 17 Aug | 18 Aug | 19 Aug | 20 Aug | 21 Aug | 22 Aug | 23 Aug | 24 Aug | 25 Aug | 26 Aug | 27 Aug | 28 Aug |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Downloads that day | — | 0 | 0 | 0 | 0 | 11 | 0 | 0 | 0 | 0 | 11 | 0 | 0 | 0 |
Unchanged throughout: ratings total (1) · active installs (10+) · version (1.1.1) · support threads (0) · threads resolved (0)
27 days of observation, most recent 14 shown.
Maintenance
When it was last released, and how far its declared compatibility has drifted from current WordPress.
Added to directory11 months ago 05 Oct 2025
Requires WP5.0
Requires PHP7.2
Version lag0.1 behind
Is anyone still maintaining this?
- Last released 20 May 2026, 100 days ago.
- Declares compatibility only up to WordPress 7.0.4, while 7.1 is current. The author has not confirmed it runs on the last 1 release.
- The same account maintains 3 other plugins; the most recent update to any of them was 20 May 2026.
A plugin that does one thing correctly may need no changes for years; a long gap is not, by itself, evidence of neglect.
History
Everything dated that this registry holds about the plugin, most recent first. Releases carry the author’s own release date; everything else is dated to when it was observed.
- 02 Aug 202626 days agoFirst observed by PluginPediaDaily snapshots of this plugin’s directory record begin here. Everything above this line is observed; anything before it comes from fields the API itself reports.
- 20 May 20263 months agoVersion 1.1.1 released
- 05 Oct 202511 months agoAdded to the WordPress.org directoryReported by the plugin API as the date this plugin was added.
What we know, and what we don’t
Everything on this page in one place, including the gaps, so that nothing here is mistaken for a clean bill of health.
What we know
- It has been held by Ahsan Amin for all 27 days we have observed it.
- It was last released 3 months ago (20 May 2026).
- Its author declares it tested up to WordPress 7.0.4; WordPress is now on 7.1.
- WordPress.org reports 10+ active installs.
- It carries 1 rating, averaging 5.0 out of 5.
What we don’t know yet
- No forum threads were open in the two months we measure, so how responsive its support is cannot be said. One new thread starts answering that.
Every record on this site, this one included, works under the same limits. We read what WordPress.org publishes about a plugin, never the plugin’s own code, so nothing here says whether a plugin is well built or safe. Install counts reach us already rounded; a change smaller than a band step doesn’t show. We don’t track security advisories yet. For anything older than our first observation we rely on the plugin’s public release log, where one exists. What this registry can and cannot see
Similar plugins
Plugins that share this one’s tags and talk about the same things in their own descriptions. Distinctive tags count for far more than broad ones. Sharing hover means something, sharing woocommerce does not, and a plugin that never mentions the subject matter is left out however its author tagged it. Among close matches, more widely installed plugins are listed first. This is a grouping rather than a ranking of quality.
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
Enhance your WordPress site with our AI Powered customer support ticket system. Manage customer support, tickets, and email tickets efficiently.
10,000+ installs4.9★ (289)updated 21 Aug 2026
Compare side by side Zendesk Support for WordPress
Bring the helpdesk into your blog
2,000+ installs2.0★ (7)updated 05 Sep 2023
no release in over 18 months
Compare side by side Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
2,000+ installs4.5★ (10)updated 27 Aug 2026
Compare side by side Awesome Support – WordPress HelpDesk & Support Plugin
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
6,000+ installs3.5★ (194)updated 26 May 2026
Compare side by side CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout
Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.
40+ installs4.4★ (7)updated 15 Dec 2025
Compare side by side Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
3,000+ installs5.0★ (8)updated 07 Jul 2026
Compare side by side Grouped from the tags each author chose for their own plugin, so the grouping is only as good as those tags.
Reach out about this record
Corrections, missing context, or anything else about Viable Support for Zendesk: a person reads every submission, and corrections get a reply within 5 business days.